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Terms and Conditions

Last updated 26th of June, 2025.

$79.95/month

Terms and Conditions

Welcome to Golden Moments Concierge, a service provided by Heritage Films International Pty Ltd (ACN 600 395 515), trading as Golden Moments Concierge.

By subscribing to our service, you agree to the following terms:

1. Subscription and Billing

Golden Moments Concierge offers both monthly and annual subscription plans, which auto-renew until you choose to cancel.

You can cancel anytime before your next billing cycle to avoid further charges.

A 30-day free trial is available for new subscribers unless you signed up via a special BSML partner coupon, in which case you will receive free access as long as you remain an active BSML member.

Billing

  • Stripe processes all payments securely

  • Prices include GST (where applicable).

  • Billing starts automatically after the free trial unless canceled during the trial period.

2. Access and Use

Upon subscribing, you’ll create your own login credentials for dashboard access.

Account sharing is permitted within a single location only (e.g., your workplace). Sharing login details beyond your location breaches this agreement.

All content provided is for your internal, non-commercial use. You may download resources for your team’s use, but you may not share, publish, or redistribute them externally.

3. Service Availability

While we strive to provide seamless service, we don’t guarantee uninterrupted access.We’re not liable for losses, damages, or interruptions caused by service downtime, technical issues, or circumstances beyond our control.

4. Refunds

Because our service provides immediate digital access, we do not offer refunds after billing, except as required by Australian Consumer Law.You can cancel at any time to prevent future charges.

5. Fair Use and Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms

  • You misuse the platform (e.g., illegal activities, excessive sharing, abusive behavior)

  • You cancel your BSML membership (if you accessed Golden Moments via a BSML coupon)

6. Privacy and Data

We handle your personal information in accordance with our Privacy Policy.

By subscribing, you consent to data processing as described, in compliance with Australian Privacy Principles (APPs), GDPR, and CCPA, where applicable.

7. Changes to Terms

We may update these Terms from time to time. We’ll notify you of significant changes via email or through our website.

8. Governing Law

These Terms are governed by the laws of Queensland, Australia.

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